Managed Services

For a reasonable premium to the cost of your PPA license, we offer installation, deployment, management, maintenance, and 24/7 support of your IBM software. On top of all that, there are no large upfront/overhead fees with our monthly service. BlueMSP even takes away the risk, hassle and cost out of buying and managing IBM’s Passport Advantage® (PPA) license. We provide a monthly service plan to ultimately reduce your total investment over a period of time and remove the cost of staffing, training, and compliance risk.

A managed service provider (MSP) is a company who remotely manages both your IBM software and infrastructure for a monthly cost. MSP can take over all management, integration, deployment and monitoring aspects of your IBM software. Our North American IBM software experts can handle all configuration, staffing, upgrading, monitoring and licensing needs at no extra fee.

Our IBM MSP program is designed to align expert IBM skills with the needs of your business. As a premier partner, we have the highest level of expertise in IBM solutions. Passport Advantage© (PPA) licensing has a large upfront and overhead fee. Therefore, aligning with us as a partner you’ll receive the following benefits:

We offer complete IBM infrastructure solutions—from laptops, desktops, and smart phones to servers, virtualization, optimization, and hosting—for a simple monthly price with no contracts, hidden fees, or upfront costs.

Get the most value out of your IBM software!

IBM  Software as a Service

Hybrid Data Management

IBM’s DB2 is an extremely powerful, full-featured database engine capable of storing, organizing, and analyzing large amounts of data. No other SQL on the market is faster or more effective at query optimization than DB2. Save on staffing and training with out 24/7 support team of DB2 experts.

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IBM Db2 Warehouse is a software-defined data warehouse for private and virtual clouds that support Docker container technology. It is client managed and optimized for fast and flexible deployment with automated scaling to meet agile analytic workloads. Fusing IBM Db2 BLU and Netezza technologies, Db2 Warehouse offers cloud elasticity combined with the simplicity of a software appliance. It is supported on variety of platforms such as Intel x86, Power and Linux on z. Db2 Warehouse can also be deployed on IBM Cloud Private platform, IBM Bluemix, or any virtual private cloud such as AWS, Microsoft Azure and more.

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Apache Hadoop offers highly reliable, scalable, distributed processing of large data sets using simple programming models. With the ability to be built on clusters of commodity computers, Hadoop provides a cost-effective solution for storing and processing structured, semi- and unstructured data with no format requirements.

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IBM® Informix® is a fast and scalable database server that manages traditional relational, object-relational, and dimensional databases. Its small footprint and self-managing capabilities are suited to embedded data-management solutions.

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IBM® Integrated Analytics System drives the insights needed to maintain your competitiveness. It matches accelerated development and deployment times for your data scientists with a high performance, optimized and cloud-ready data platform.

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The IBM® Netezza® data warehouse appliance includes a highly optimized SQL that is called IBM Netezza Structured Query Language (SQL). You can use the SQL commands to create and manage your Netezza databases, user access and permissions for the databases, and to query the contents of the databases.

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Data Science & Business

For the business user who needs to easily create compelling visualizations and dashboards.  For the business leader who needs a proven, self-service analytics solution they can trust.  For the enterprise that needs the scalability and analytics governance the business demands — whether on-prem or on cloud — only IBM Cognos Analytics delivers it all.

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Solve your toughest data challenges with the best tools and the latest expertise in a social environment built by data scientists.

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IBM® Decision Optimization Center provides a configurable platform to support business decision makers such as scientists, developers, analysts, line-of-business (LoB) decision makers, planners and schedulers. It uses powerful analytics to solve tough planning and scheduling challenges. Decision Optimization Center reduces the effort, time and risk associated with creating tailored solutions that improve business outcomes. IBM Decision Optimization Center enables decision makers to make smarter, better decisions and improve return on investment (ROI) by combining massive data resources with cutting-edge analytics and optimization tools.

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IBM SPSS® software platform offers advanced statistical analysis, a vast library of machine-learning algorithms, text analysis, open-source extensibility, integration with big data and seamless deployment into applications. Its ease of use, flexibility and scalability make IBM SPSS accessible to users with all skill levels and outfits projects of all sizes and complexity to help you and your organization to find new opportunities, improve efficiency and minimize risk.

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IBM® Planning Analytics, powered by IBM TM1, automates your planning, budgeting, forecasting and analysis processes. It offers the full functionality of spreadsheets while eliminating manual tasks to drive efficiency. The solution accesses all your data, and it integrates financial results and analysis with operational plans for faster execution.

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With IBM Watson® Explorer, a cognitive exploration and content analysis platform, you can hear your data talking. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI.

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Watson Analytics is a smart data analysis and visualization service you can use to quickly discover patterns and meaning in your data – all on your own. With guided data discovery, automated predictive analytics and cognitive capabilities such as natural language dialogue, you can interact with data conversationally to get answers you understand.

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Unified Governance & Integration

IBM Cast Iron is an offering from IBM that provides clients with a platform for integrating cloud-based applications from leading SaaS providers with on-premise applications from IBM and other companies. IBM acquired Cast Iron Systems in 2010 and debuted the WebSphere Cast Iron Cloud Integration offering shortly thereafter. IBM Cast Iron projects can be deployed using a physical appliance (WebSphere DataPower Cast Iron Appliance XH40), a virtual appliance (WebSphere Cast Iron Hypervisor Edition) or a full cloud service (IBM Cast Iron Cloud).

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IBM® InfoSphere® Data Replication is a single offering composed of a number of IBM technologies designed for a wide variety of data replication solutions. It’s easy to use, highly scalable and enterprise ready. It provides considerable flexibility in choosing data replication technologies and supports multiple sources and targets that can enable a comprehensive set of replication topologies. InfoSphere Data Replication provides replication with transactional integrity to support big data integration, continuous availability, consolidation, warehousing and analytics initiatives. It also supports zero-downtime migrations and upgrades.

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IBM InfoSphere Information Server is an advanced data integration platform that enables you to cleanse, monitor, transform and deliver data. The scalable solution provides massively parallel processing capabilities to help you manage small to very large data volumes. It helps you deliver trusted information to your key business initiatives such as big data and analytics, data warehouse modernization and master data management.

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Master data management (MDM) provides a comprehensive, trusted view of critical entities across the enterprise with analytical graph-based exploration, agile self-service access, governance and user friendly dashboard capabilities.

IBM’s Master Data Management (MDM) solutions enable new ways to explore and exchange data, collaborate and innovate to drive better insights and business results.

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IBM® StoredIQ Platform provides scalable analysis and governance of unstructured data in-place across disparate and distributed email, file shares, desktops, and collaboration sites. Its products enable companies to discover, analyze, and act on data for eDiscovery; records retention and disposition; compliance; and storage optimization initiatives.

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Digital Business Automation

IBM® Blueworks Live™ is a business process modeling tool that lets you discover, map and document your processes. It is easy to use and accessible anywhere through a web browser. The cloud-based environment allows for effective collaboration in a way that is structured and usable by anyone in your company. Tutorial videos guide you through creating and editing a simple process model, allowing you to learn and perform business process modeling in minutes.

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IBM® Business Process Manager is a comprehensive business process management platform. It provides a robust set of tools to author, test, and deploy business processes, as well as full visibility and insight to managing those business processes.

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ECM (Enterprise Content Management) puts business content to work and allows organizations to realize new value. Collaborating in the cloud, managing records, mitigating risk, capturing documents, improving employee productivity—turning your content into Smarter Content Now. That’s ECM.

IBM ECM helps you transform the way you work by putting business content in motion, so you can capture, protect, activate, analyze and engage with content for greater insight and action.

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IBM® Operational Decision Manager is a comprehensive decision automation platform that helps you capture, analyze, automate and govern rules-based business decisions. Anyone can work with it―from IT to business-line leaders. In seconds, it can authorize a loan, decide on a promotion or detect a cross-sell opportunity with high precision and customization. With IBM Operational Decision Manager, your applications will continuously remain up to date and well aligned with the changing business objectives of your organization. It is available in editions for both cloud and private cloud environments.

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With robotic process automation (RPA), you can automate your routine tasks quickly and cost effectively. RPA bots can easily integrate with your broader automation initiatives — such as process and decision automation, or data capture initiatives — to expand the value of your automation program.

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Integration & Development

Using IBM Aspera on Cloud, organizations can seamlessly access data stored across multiple clouds and on-premises data centers. Internal and external users collaborate over the data in a secure environment that tightly controls access to content and application functionality. Large files and data sets are transferred across the storage environment using IBM Aspera’s FASP® protocol, which overcomes the limitations of other file-transfer technologies to move data at maximum speed regardless of network conditions, physical distance between sites, and file size, type, or number.

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IBM API Connect is a market-leading API management solution that enables automated API creation, simple discovery of assets, self-service access for developers, and built-in security and governance.

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IBM App Connect allows you to simply connect applications and data across all of your environments. By supporting a wide range of integration styles from traditional SOA to modern event, API, and microservices-based, IBM App Connect provides a single integration tool for your entire business. The award-winning designer experience gives you the option of leveraging hundreds of secure pre-built connectors and robust integration features to satisfy even the most complex enterprise requirements. With the ability to be deployed in any cloud or on-premises system, you have the flexibility to run an integration solution close to your applications wherever you need.

IBM App Connect empowers your business to connect all of your data in a way that is simple, fast and secure.

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IBM Integration Bus provides a framework that contains a wide variety of supplied, basic, functions along with user-defined enhancements, to enable rapid construction and modification of message processing rules.

Your applications can be integrated by providing message and data transformations in a single place, the broker. This integration helps to reduce the cost of application upgrades and modifications. You can extend your systems to reach your suppliers and customers, by meeting their interface requirements within your brokers. This ability can help you to improve the quality of your interactions, and allow you to respond more quickly to changing or additional requirements.

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IBM MQ can transport any type of data as messages, enabling businesses to build flexible, reusable architectures such as service-oriented architecture (SOA) environments. It works with a broad range of computing platforms, applications, web services and communications protocols for security-rich message delivery. IBM MQ provides a communications layer for visibility and control of the flow of messages and data inside and outside your organization.

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Security Immune System

IBM BigFix Compliance enforces continuous compliance with security policies throughout your organization for every endpoint both on and off the corporate network. It includes out-of-the-box support for most popular security benchmarks published by CIS, DISA STIG, USGCB and PCI-DSS. An intelligent agent on every endpoint monitors, enforces and reports on the security configuration status of the endpoints in real-time regardless of OS type or location. Any compliance drifts are reported instantly and can be remediated quickly, to reduce the overall security risks.

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IBM Guardium Data Protection for Databases provides automated sensitive data discovery and classification, real-time data activity monitoring and cognitive analytics to discover unusual activity around sensitive data. It protects against unauthorized data access by learning regular user access patterns and can provide real-time alerts on suspicious activities. It can dynamically block access or quarantine user IDs to protect against internal and external threats and also helps streamline and automate compliance workflows. The product is built on a scalable architecture that provides full visibility on data activity across all major databases.

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The promise of unified endpoint management (UEM) allows IT to manage smartphones, tablets, laptops and IoT devices from a single management console. However, you will need the smartest endpoint protection platform on the planet to increase operational efficiency, maximize data security and deliver on your digital transformation goals. IBM MaaS360 with Watson™ delivers cognitive insights, contextual analytics, and cloud-sourced benchmarking capabilities to make sense of the mobile minutiae you encounter daily – while protecting your endpoints, users, apps, docs, and their data from one platform.

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IBM® QRadar® Security Information and Event Management (SIEM) empowers your security analyst to detect anomalies, uncover advanced threats and remove false positives in real-time. By consolidating log events and network flow data from thousands of devices, endpoints and applications distributed throughout your network, QRadar accelerates incident analysis and remediation. QRadar SIEM is available on premises and in a cloud environment.

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Compliance

The IBM License Metric Tool (ILMT) is a system created by IBM to help businesses measure and monitor software usage. While that might not sound important, it’s a critical tool for just about any company using IBM software in a complex environment.

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IBM License Metric Tool (ILMT) supports IBM’s Virtual Capacity Licensing initiative. ILMT helps calculate the number of Processor Value Units (PVUs) that are available for installed IBM Passport Advantage PVU-based software products, including supported virtualized servers.

In order to reap the pricing benefits of Virtualization Capacity Licensing, IBM Passport Advantage terms require reports to be created, verified, adjusted, signed, and saved. ILMT enables this for a many supported environments.

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Watson & Cloud Platform

Store, manage and access your data via our self-service portal and RESTful APIs. Connect applications directly to object storage and integrate IBM Cloud services.

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Infrastructure as a service (IaaS)  is a cloud computing offering in which a vendor provides users access to computing resources such as servers, storage and networking. Organizations use their own platforms and applications within a service provider’s infrastructure.

IBM® WebSphere® Application Server provides a range of flexible and secure runtime for Java enterprise applications, lightweight web applications and microservices. You can create new applications and enhance and optimize existing application infrastructure on premises or across any public, private or hybrid cloud. In addition, by utilizing IBM Cloud Private, you can create on-premises cloud capabilities similar to public clouds to accelerate app development. The platform is built on the open source Kubernetes-based container architecture and supports both Docker containers and Cloud Foundry.

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One way of describing PaaS is that it represents a cloud service rendering of the application infrastructure (middleware): application servers, database management systems, business analytics services, mobile back-end services, integration brokers, business process management systems, rules engines and complex event processing systems. Such application infrastructure assists the developer in writing applications. This reduces the amount of code that must be written while expanding the application’s functional capabilities

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Use IBM Watson to collaborate and build smarter applications. Quickly visualize and discover insights from your data and collaborate across teams.

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IBM Watson brings together data management, data policies, data preparation, and analysis capabilities into a common framework. The platform integrates IBM Watson Studio and IBM Watson Knowledge Catalog, as well as tools like Data Refinery and IBM Streams Designer. IBM Watson also integrates a wide range of IBM Cloud services and connections to cloud and on-premises data stores. You can index, discover, control, and share data with Watson Knowledge Catalog, refine and prepare the data with Data Refinery, then organize resources to analyze the same data with Watson Studio.

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Watson Customer Engagement 

Enabled with AI, you have everything you need to go on the offensive against digital disruption.

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The world’s most trusted behavioral analytics engine helps businesses create a digital presence that engages customers and keeps them coming back.

  • Boost conversion: streamline your digital journey.
  • Increase revenue: enhance CX to drive loyalty.
  • Enhance profitability: get customers to embrace low-cost digital channels.
  • Save time: visualize precise steps to optimize CX.

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